We look forward to welcoming you in Tulum soon. We are excited to meet you and happy to help with anything you need while you are retreating with us.
We will arrange your airport transfer, chef services, maid services, massages, pre-stock your fridge, or whatever other requests you might have including any dietary restrictions or allergies. Please let us know how we can help make this your Tulum dream retreat.
CHECK IN: 4 PM
Wendy is your property manager. She can be reached by
CHECK OUT: 11 AM
If you require a later check-out time, please let us know in advance so we can organize staff to be available at the given time if the house is not booked immediately after. Extra costs will be incurred.
Please send us your flight details as soon as possible, so that we can coordinate your checkin with you. We will meet you directly at the property upon your arrival from Cancun.
Carretera Cancun- Tulum KM 241
AFTER HOURS CHECKINS:
In case you arrive after hours or more than 2 hours after your scheduled checkin, we will leave the keys for you in a lockbox on the front door. The code to open it is 0430.
WHAT TO PACK
You can find almost anything you will need here in Tulum, although you may not want to spend your time shopping. We recommend you bring or buy the following things to enhance your time here:
1. Sunscreen - You can also buy it here if needed
2. Flashlight - In case you go for a walk at night, this comes in handy. Tulum doesn’t have street lights in all areas and some roads don’t have walkways.
3. Swimsuit - There are some great boutiques on the beach, but the selection can be limited and expensive
WHAT NOT TO PACK
1. Hair dryer - We can provide for you
2. Towels and sheets - Available at the property
3. High heels - You won’t need them in the sand!
Take the Highway 307 south. We are about 1 hour and 10 minutes from the Airport. You will pass the cities of Playa del Carmen and Akumal. You will see signs for a park called Xel-Ha. When you drive pass the entrance to Xel-Ha, look at your odometer and exactly 3.5 Km pass Xel-Ha you will see a sing on either side of the road that Says Oscar & Lalo Restaurant. The large restaurant palapa is on your right. Our entrance is directly across from this restaurant but the highway is divided there so you will need to go about 500 meters and make a U-turn. Again, you will see a large Oscar & Lalo Restaurant sing and a sing for the Jashita Hotel this is the entry for Casa Playa Maya. Turn right and continue to follow this road through the natural wild bird reserve. When you come to a ´"T" in the road, turn right, drive about 1/2 kilometer and you will see our sing on the left (beach) side of the road.
BE SURE TO PRINT THIS INFORMATION TO BRING WITH YOU ON YOUR TRIP!
We have a booklet in the property full of additional information, including restaurants we recommend, WIFI password, etc.
We look forward to seeing you in Tulum soon and look forward to making memories of a lifetime for you!